Q: What’s your must-have app?
WhatsApp. It’s moving in the direction of e.g. WeChat – with more user functionality and with numerous (travel) businesses moving to WhatsApp to provide (customer) service, tickets etc. Adoption in the workplace is also picking up: I recently negotiated a term sheet for a funding round with a founder through WhatsApp and communication with my colleagues no longer runs over Slack. It’s actually interesting to see how many successful business models start bottom-up through consumers and then move to enterprise scale adoption, look at e.g. Uber for Business or Dropbox Business.
Q: Tell us something you dislike about your role in the company?
As a minority investor I can only exert influence over our investments through the board and by building a trusted relationship with the management team, but I can’t be in the trenches day-in-day-out with entrepreneurs, CEO’s and their teams, fighting side-by-side to build that one single company that is going to conquer the world.
Q: Describe your desk and working environment?
My desk is clean, but that’s mainly because I’m at airports for more than 100 days per year – meeting/working with as many great companies as possible.
Q: If you could teach everyone in your company one concept, what concept would have the most positive impact?
Don’t be an *sshole. People don’t forget and the world is a small place – only very few people became really successful that way.